Privacy Policy

Privacy Policy

Last Updated: October 26, 2025

Welcome to Sparkles Vending (“Company,” “we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our vending machines, website, or any related services (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide a safe and efficient vending experience, including:

a. 

Personal and Payment Information

• Card or mobile payment data (processed securely through third-party systems such as Nayax, HAHA Smart, or Cantaloupe)
• Basic transaction details (time, location, product purchased, amount paid)

Note: We do not store full credit card or mobile payment information on our servers.

b. 

Machine and Usage Data

• Video or image data from AI recognition systems used to identify items purchased
• Machine performance data (sales counts, errors, restocking alerts)
• Device information such as IP address, operating system, and browser type when visiting our website

c. 

Contact Information (if you reach out)

If you email, call, or message us, we may collect your name, phone number, and email to assist with support or refund requests.

2. How We Use Your Information

We use collected data to:

• Process transactions and verify purchases
• Provide refunds or resolve payment disputes
• Maintain product freshness and track inventory
• Prevent theft, misuse, or fraudulent transactions
• Improve machine reliability and user experience
• Comply with state and federal regulations

3. How We Protect Your Information

• We use industry-standard encryption for payment and transmission of sensitive data.
• Camera data from vending machines is stored securely and used only for product verification and loss prevention.
• We do not sell or lease your personal information to any third party.
• Access to all systems is restricted to authorized personnel only.

4. Sharing Information with Third Parties

We only share limited information when necessary to operate our business, including:

• Payment Processors: Nayax, HAHA Smart, and Cantaloupe handle all transaction authorizations.
• Service Providers: Trusted partners who assist with technical support or delivery logistics.
• Legal Requirements: If required by law or subpoena to disclose information.

All partners are required to maintain data confidentiality and follow security best practices.

5. Cookies and Website Analytics

Our website may use cookies or analytics tools to monitor site traffic and improve content.

Cookies collect non-identifiable data such as browser type, time on site, and pages visited.

You may adjust your browser settings to refuse cookies if you prefer.

6. Data Retention

We retain transaction and machine data only as long as necessary to:

• Fulfill legal and accounting obligations
• Resolve disputes or refund claims
• Improve system performance

Camera footage is typically retained for no longer than 30 days, unless required for an investigation or fraud review.

7. Your Privacy Rights

Under Arkansas and federal law, you have the right to:

• Request access to personal data we hold about you
• Request correction or deletion of inaccurate information
• Opt out of receiving non-essential communications

To exercise these rights, contact us at contactus@landrygrp.com.

8. Children’s Privacy

Our Services are intended for adults. We do not knowingly collect personal information from individuals under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a new “Last Updated” date.

Continued use of our Services after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or data requests, please contact:

Sparkles Vending

📍 Little Rock, Arkansas

📧 contactus@landrygrp.com

📞 (501) 400-7278